At Herbal Health Cares, your satisfaction truly matters to us. We take great care in ensuring that every product is carefully checked and delivered to you in perfect condition.
1. Returns
Due to the nature of our personal care products and hygiene standards, we are unable to accept returns once a product has been delivered, whether it is used or unused.
2. Damaged or Incorrect Orders
We sincerely apologize if you receive a damaged or incorrect item. In such cases, we’re here to help.
- Please contact us within 24 hours of delivery
- Share clear photo or video proof of the issue
Once verified, we will happily arrange a replacement at no extra cost.
3. Refunds
As we do not accept returns, refunds are not applicable.
However, we will ensure a replacement is provided in case of any genuine issue with your order.
4. Order Cancellation
- Orders can be cancelled before dispatch
- Once shipped, cancellations are not possible
5. Our Commitment
We are committed to providing you with the best quality products and a smooth shopping experience. Your trust means everything to us.
6. Contact Us
If you have any questions or need assistance, feel free to reach out to us:
📧 support@herbalhealthcares.com
“By placing an order with us, you agree to our policies and trust us to serve you better.”